Need Help?

Looking for dependable sauna repair parts or a replacement control panel?
We offer a full range of universal repair and upgrade kits for both infrared and traditional saunas — built to restore your unit to like-new performance.

Send Us an Email – Quickly Confirm Your Sauna Is Repairable

Picture of your control panel（located inside the sauna room typically .）

Picture of your power box(Installed on the Top of the Sauna Room Typically)

Email:techsupport@fixsauna.com

Text：1.702.348.0250

What We Believe

Repair first. If a $200 part can fix it, we’ll never let you spend $2,000.
Radical transparency. No fear tactics, no upsells — we show you the problem and the solution.
Empowerment. Universal kits, step-by-step guides, and remote support so more people can fix their own saunas.
Sustainability as responsibility. Wood deserves a second life. Your sauna deserves a second chance.

Why We Exist: “Buy a New Sauna” Shouldn’t Be the Only Answer

Before Fix Sauna, we were just like many owners across the U.S.—frustrated and told by manufacturers:
• “It’s out of warranty.”
• “We don’t carry parts.”
• “You should buy a new sauna.”
But here’s the truth:
Most sauna problems can be fixed with a simple cable, a control panel, a power box, or a connector.
No need for a thousand-dollar replacement.
No landfill waste.
No throwing away decades of quality wood.
Manufacturers exaggerate repair risks because repairs cut into their profits—not because your sauna is beyond saving.
We refused to accept that.
So we created the alternative: Fix Sauna.

Since day one, our mission has been simple

Keep saunas out of landfills and keep them in people’s homes.
We’ve helped thousands of customers across the U.S. bring their saunas back to life.
Every time a sauna heats up again, something meaningful happens:
• A family gets back their wellness routine.
• A customer avoids spending $2,000–$6,000 on a new sauna.
• And another few trees are saved from becoming “replacement lumber.”
Every repair we assist with is a win for the planet.
It’s a win for your wallet.
And honestly — it just feels right.

FixSauna Frequently Asked Questions (FAQ)

1. How do I know if your repair kit is compatible with my sauna brand?

Yes — in almost all cases.
Our founder has over 20 years of industry experience, and through extensive engineering research we developed a series of universal sauna repair kits and universal replacement controllers that work with 99% of infrared and traditional saunas on the market.

Compatible with (including but not limited to):
Health Mate, Sunlighten, Clearlight, Dynamic, JNH Lifestyles, LifeSmart, Radiant, Maxxus, Golden Design, Costco / Wayfair private-label saunas, and almost all non-branded units.

To confirm compatibility, simply email us the following photos:
• Control panel
• Power supply / power box (usually located on the roof or below the controller)

📩 techsupport@fixsauna.com

Our Support Team will confirm compatibility for you.

2. Does your system work with infrared, traditional, or hybrid saunas?

Yes. We’ve Developed Kits for Different Sauna Models

FixSauna universal kits work with:
• Infrared saunas
• Traditional dry saunas
• Hybrid saunas

We provide clear wiring diagrams and step-by-step instructions for each type.

I’m not an electrician. Can I install this myself?

Absolutely.
FixSauna products are engineered for DIY installation – anyone can do it themselves！

We provide:
• Simplified manuals
• Step-by-step diagrams
• Installation videos
• Fast technical support

If you can replace a light bulb, you can install our sauna repair kit — it’s truly that simple.

Do your products come with a warranty?

Yes.
All FixSauna universal sauna control systems include:
• 2-year warranty
• Free replacement for any functional defect
• Lifetime technical support

Unlike most brands that require you to send items back for repair, our process is:
✔ You tell us the issue
✔ We ship you a new replacement part directly
✔ No waiting, no returns, no additional

What if I run into issues during installation?

We provide complete support, including:
• Wiring diagrams
• Step-by-step troubleshooting
• Text support
• Email support
• Photo-based wiring confirmation

You’ll never be left alone during the process.

How do I know what parts I need to replace?

Very easy — just send us:
• Photos of your power box / controller
• A brief description of the issue (not heating, uneven heat, error code, controller not turning on, etc.)

Email to: techsupport@fixsauna.com

We will provide:
✔ A free diagnosis
✔ Recommended replacement parts
✔ The correct universal repair kit
✔ Estimated installation difficulty

Why do you recommend replacing the old control system instead of repairing it?

Most failed saunas use 10–20 year-old technology. Their original components are discontinued, outdated, or incompatible with modern electronics.

New FixSauna™ systems offer:
• Better stability
• More accurate temperature control
• Higher safety
• Lower failure rates
• Stronger energy efficiency

Replacing the system is faster, safer, and lasts far longer than attempting repair.

Why can’t I replace only the controller or only the power box?

Because sauna control systems are paired — the controller and power box must match the same encrypted program.

Across the entire industry:
• Different brands use different protocols
• Parts are not cross-compatible
• Mixing components will not work

Most sauna brands also do not sell individual parts (even post-warranty), because it pushes customers to buy a new sauna.

FixSauna™ universal kits solve this long-standing industry problem.

My sauna isn’t heating — what could be wrong?

Common symptoms linked to failed controllers or power boxes:
• No heat
• Partial heating
• Controller buttons not responding
• Blinking or dead display
• Beeping or clicking noises
• Error codes
• Flickering indicator lights

Email us photos — we diagnose for free.

Do you ship worldwide?

Yes — we ship globally with full tracking.
Typical delivery time: 15–20 business days (varies by location).

Still have questions?📩 Send photos and a short description to: [techsupport@fixsauna.com ] Our engineers will diagnose the problem and recommend the correct solution — completely free.

FixSauna Universal Sauna Control&Power Box